Customer Success

Guiding your product journey to drive secure outcomes


Customer Success

Continuous assistance for success

  • Guidance and oversight to help expedite your setup and initial configuration
  • Rely on industry-leading security experts with 24/7 telephone support to ensure your security is maximized.
  • Regular product operational reviews keep teams aligned and on track

Customer Success

Accelerate your investment value

  • Customized implementation strategy to ensure you get the most out of your investment
  • Dedicated Customer Success teams give you a personalized experience designed for your business
  • Customer Success team will instill a high level of operational excellence to ensure you maximizing your return on investment

Customer Success

Ensure security is optimized with full protection

  • Team helps integrate products with operational workflows to ensure seamless alignment with your network, cloud and security infrastructure
  • Implement best practices to drive real security outcomes for your business, aligned with your strategic objective
  • Customized success plan focused on identified and shared priorities as well as trackable success metrics
RECOMENDED RESOURCES

Palo Alto Networks Customer Success Guiding Your Success

DATASHEET

Prisma Access Premium Success Plan

Get the most out of Prisma Access with access to the Customer Success team to maximize adoption and strengthen your security posture

DATASHEET

Prisma Cloud Customer Success Plans

This datasheet describes customer success offering for the Prisma product family.

DATASHEET

Cortex XSOAR Customer Success Datasheet

Get the most out of your investment with onboarding assistance, expert technical support, and access to the Customer Success team

DATASHEET

Cortex XDR Customer Success Dataseheet

This document outlines the customer success offering for Cortex XDR